Refunds/Exchanges Policy
The BagChoose Guarantee
At BagChoose, we pride ourselves on offering quality merchandise.
We want you to be completely happy with your order.
BagChoose has a 100% guarantee on all of our merchandise.
if you are unsatisfied for any reason, simply follow the instructions below..
Shipping Errors and Damages
Delivery is guaranteed! You don’t need to worry about shipping issues, We take full responsibility for problems during shipping. Please email us if your order arrived damaged or if a packing error occurred, please provide us with your order number, track number, and a description of what happened. We will let you know what to do next. If a replacement item is in stock, we will reship it to you immediately.
Return
The merchandise may be mailed back to us, return item within 30 days from delivery.
Please contact [email protected] for the address.
And tell us what matter with the merchandise you received.
You will get a Refunds/Exchanges Authorization from us.
Returns must be made back to our warehouse in Asia.
Please e-mail and tell us a package is coming back, provide us with a tracking number and carrier you used (We suggest you purchase tracking number as we are not responsible for lost packages).
Remember that shipping is at the expense of the customer.
The product must be returned unused and in the original condition you received it in, with all original packaging and no signs of wear.
Exchanges
If you want exchange,
We will reship the merchandise you want , but you will be charged for the second shipment and restock fee.
Refunds
If you want Refunds,
You will be refunded your full amount less the shipping costs as well as a 15% restocking fee.
Shipping expenses and a 15% restock fee are deducted from the refund amount.
A full refund will be issued for any items not shipped.
Generally, we will refund in the same form as the initial payment.
Customers often ask what our return policy is.
We aim for complete customer satisfaction.
If you are not completely happy with your purchase, we want to hear about it.
Let us know if something is wrong and we will do what we can to make it right.
No sale is final until you are completely satisfied!